Digital Marketing Account Manager/Senior Account Manager

Digital Marketing Account Manager/Senior Account Manager

We’re currently looking for an Account Manager or Senior Account Manager (title contingent on experience) with 4-6 years of digital marketing experience to work in our Tempe office. This is a strategic role in account management that will primarily involve building client relationships through regular, proactive and value-added communication, driving account strategy, campaign execution, and finally, team leadership and development.

 

Candidates should be familiar with all aspects of online marketing and be able to show a track record of successful outcomes with account management, performance and leadership.

 

Here’s what you need to know before applying for this role:

 

Responsibilities

  • Develop best-in-class digital marketing solutions for clients based on their goals and objectives
  • Account and campaign strategy development, ongoing results analysis, optimization and strategy refinement
  • Driving and delivering flawless client service by maintaining exceptional relationships with key decisions makers
  • Account direction and management including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables
  • Manage a team of interactive marketing professionals, create development plans and track training progress and opportunities for growth
  • Prepare for and attend all client and internal meetings, present reports, and daily communication with client
  • Research and pursue opportunities for client growth
  • Creation of proposals, monthly reports and work orders
  • Assistance with research and presentations for new business development as necessary
  • Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices

 

The ideal candidate

  • 4+ years of digital marketing experience (working with cross-functional teams is a plus)
  • A solid understanding of the dynamic interactive marketing industry (marketing principles, web development, measurement and analytics, internet technology, UI/UX, content strategy, etc.) and the ability to “connect-the-dots” across channels and touchpoints
  • An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering and positive attitude.
  • Takes initiative to innovate and solve problems without direct supervision and/or direction
  • Strong analytical skills and business acumen are a must along with the ability to be detail- and deadline-oriented while managing multiple projects
  • Integrate and analyze data from all forms of online media including paid search, organic search, display, email, social media, etc. to make decisions, optimize accounts and accomplish clients’ high-level goals
  • Direct experience with PPC, SEO, social media advertising, and email campaign strategy and execution.
  • A proven track record of account management experience and/or team/department leadership experience with experience managing a team
  • Solid understanding of UI/UX including, but not limited to best practices, tools, conversion rate optimization, A/B and multivariate testing, etc.
  • Exceptional written and verbal communication skills
  • Working knowledge of Google Analytics, Google AdWords, Microsoft Office product suite

 

About Lucid Agency

Lucid offers a thriving, tech-oriented, team-based environment, where we solve some of the most challenging marketing and technology problems for our clients. It’s a company filled with extremely smart, hardworking people, who value both the insights of teamwork and the productivity of autonomy. We are fast, nimble and strive to always embrace innovation and improvement. “Good enough” is a curse word here. Oh, and we have been ranked in the top of “best places to work in Phoenix” for four years in a row!

 

Location and Hours: We value the power of teamwork, so this position would require you to work in our office in Downtown Tempe (off Mill Avenue) during standard business hours.

 

Compensation: Compensation will be a competitive salary based on your past experience and what you can bring to the table. Other benefits include paid health insurance, 401k, flexible paid vacation and sick days, short- and long-term disability plans, the ability to work remotely on Fridays, a great team, a fully stocked bar cart and cold beer in the fridge, plus much more.

 

So, you’ve read all this and you think you are the perfect candidate for this position? You’ve got what it takes and are ready to kick butt? Great! Tell us why, below.

Online Job Application Form

Use the online job application form below to submit your job application to Lucid Agency.
  • If you do not see the position on this list, just select "other position (not currently listed)" and tell us more.
  • Tell us how you heard about Lucid and why you want to work for us. Be honest, we want to know.
  • Tell us why you are applying for this position. What is it about this position that you like or don't like? We are looking to understand why you are a good fit for this position. Include information relevant to the position from your past experiences.
  • Tell us why we should hire you. We want to know what makes you stand out and why you should become a member of the Lucid Agency team. This is where you can differentiate yourself as an employee and team member.
  • Tell us about yourself. What are your passions and what do you like to do for fun? We want to know what makes you tick. Tell us about your dog, science projects, hobbies, where you call "home" or anything else that you want us to know. What makes you interesting?!
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  • We don't pick our candidates based on this, but want to make sure you're in good alignment with the compensation levels for this position. We're not looking for something like "I'm more concerned with the environment, benefits & opportunity" because we know that is true, but we do want to know the compensation range you need to feel well compensated and pay those pesky bills.
  • Attach your resume. A PDF or Word Doc is perfect.
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