Business Analyst

Lucid Agency is expanding and seeking a full-time Business Analyst to join our team. This is a strategic role in technical management leadership that will involve high-touch client management and critical problem-solving. This is NOT a sales role. This hybrid position is an exciting opportunity for the right candidate. Approximately 80% of this position involves client work, 20% involves internal work to improve our ever-evolving business.


  • Gather and translate complex business requirements, user goals, and technical capabilities to provide actionable high-level strategy recommendations
  • Configure Marketing Automation platforms and CRM tools for our clients
  • Drive conversations with clients to get to the “root” of their digital needs
  • Manage project calendars, tasks, and responsibilities for a large team of internal and external individuals
  • Coordinate between clients and team members
  • Document project requirements and solutions in language that the entire team (and clients) can understand
  • Strategize, plan, execute and analyze user tests. This could include surveys, focus groups, recorded user journeys, stakeholder interviews, and more
  • Recommend iterative changes based on user and business goals
  • Develop actionable and detailed personas
  • Analyze metrics to identify user patterns and opportunities for improvement
  • Perform competitive or industry analyses
  • Develop scopes of work
  • Research potential software solutions to achieve business goals
  • Identify internal opportunities for improvement and implement tools to expedite processes
  • Train team members on the implementation of new tools and software applications


  • Bachelor’s degree and 4+ years of experience in the technology industry
  • Expert written and verbal communicator
  • Proven experience conducting user experience research
  • Proven experience presenting in front of large groups
  • Experience with configuring and implementing campaigns through a Marketing Automation platform such as Hubspot, Marketo, Sharpspring, etc.
  • A firm understanding of the digital space and experience in technical environments
  • Project management experience a plus
  • Comfortable with ambiguity
  • Loves of problem-solving
  • Excellent at working autonomously

Compensation will be a top-notch salary and benefits package, based on your past experience and what you can bring to the table. Other benefits include paid health insurance, flexible paid vacation and sick days, and much more. So you’ve read all this and you think you are the perfect candidate for this position? Great! Tell us why, below.

Online Job Application Form

Use the online job application form below to submit your job application to Lucid Agency.
  • If you do not see the position on this list, just select "other position (not currently listed)" and tell us more.
  • Tell us how you heard about Lucid and why you want to work for us. Be honest, we want to know.
  • Tell us why you are applying for this position. What is it about this position that you like or don't like? We are looking to understand why you are a good fit for this position. Include information relevant to the position from your past experiences.
  • Tell us why we should hire you. We want to know what makes you stand out and why you should become a member of the Lucid Agency team. This is where you can differentiate yourself as an employee and team member.
  • Tell us about yourself. What are your passions and what do you like to do for fun? We want to know what makes you tick. Tell us about your dog, science projects, hobbies, where you call "home" or anything else that you want us to know. What makes you interesting?!
  • Note: We don't usually, but we may need to verify this before hiring, so please try and be accurate. We treat this information as confidential.
  • We don't pick our candidates based on this, but want to make sure you're in good alignment with the compensation levels for this position. We're not looking for something like "I'm more concerned with the environment, benefits & opportunity" because we know that is true, but we do want to know the compensation range you need to feel well compensated and pay those pesky bills.
  • Attach your resume. A PDF or Word Doc is perfect.
    Lucid Agency is an equal opportunity employer. Lucid Agency wants you to know that we take the job application process very seriously. We'll be contacting your past employers to verify employment and to ask about how you work, we'll be reading your information in detail and we'll want multiple interviews with you. If you agree to these terms, please indicate so above.
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