Account Director

Account Director (Full-Time)

We’re currently looking for a full time Account Director with 6-9 years of digital marketing experience in our Tempe office. This is a strategic role in account management that will primarily involve building client relationships, driving account strategy & planning, digital marketing strategy, and team leadership and development.

Candidates should be familiar with all aspects of online marketing and should be able to show a track record of successful account management, revenue generation, and strategic leadership. This is not a sales role.

Here’s what you need to know before applying for this position:

 

Responsibilities

  • Work with account teams to create and implement digital marketing strategies for performance-based agency clients
  • Create trusted relationships with clients through transparent conversations, regular communication, incredible results, innovative solutions, and an exceptionally high level of customer service
  • Manage a team of interactive marketing professionals, create development plans, identify opportunities for growth and track training/development progress
  • Help solve complex client management issues
  • Identify gaps in account performance and makes recommendations for improvement
  • Ensure solution-oriented account management across all account teams through leading and coaching
  • Help develop and present complex strategies and annual plans that drive accounts forward
  • Provide oversight on all projects and provides strategic recommendations on timing, resources, and client communications
  • Work closely with VP Operations & Strategy and Account Director to help develop new processes to improve agency performance by focusing on performance improvement and utilization
  • Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices
  • Assistance with research and proposals for new business development as necessary

 

The ideal candidate:

  • 6+ years of digital marketing experience (working with cross-functional teams is a plus)
  • Bachelors degree in business or a related field
  • A solid understanding of the dynamic interactive marketing industry (marketing principles, web development, mobile optimization, measurement and analytics, internet technology, UI/UX, content strategy, etc.) and the ability to “connect-the-dots” across channels and touch points
  • An exceptional work ethic and the willingness to go above and beyond to get the job done while maintaining a supportive, empowering and positive attitude
  • Direct experience with PPC, SEO, display/programmatic, social media advertising, marketing automation, and email campaign strategy and execution.
  • Has a proven track record of account management experience and/or team/department leadership experience with experience managing a team
  • Solid understanding of UI/UX including, but not limited to best practices, tools, conversion rate optimization, A/B and multivariate testing, etc.
  • Project management experience and the ability to prioritize tasks
  • Excellent written and verbal communication skills
  • Working knowledge of Google Analytics, Google AdWords, Microsoft Office product suite

 

About Lucid Agency

Lucid Agency focuses on delivering the absolute highest quality digital marketing and technology solutions to results-driven organizations. We are a collaborative team of problem solvers comprised of passionate, forward-thinking individuals on a mission to do right by our clients. We’ve been ranked in the top of “best places to work in Phoenix” for four years because we value our employees and strive for a strong work-life balance. If you see the value of a team-based environment where being motivated by and learning from your colleagues is a daily occurrence, then Lucid Agency may be for you. Join our fast-paced, expanding team in our Tempe and Chicago offices.

 

Location and Hours: We value the power of teamwork, so this position would require you to work in our office in Downtown Tempe (off Mill Avenue) during standard business hours.

 

Compensation: Compensation will be a competitive salary based on your past experience and what you can bring to the table. Other benefits include paid health insurance, 401k, flexible paid vacation and sick days, short- and long-term disability plans, the ability to work remotely on Fridays, a great team, a fully stocked bar cart and cold beer in the fridge, plus much more.

 

Additional Information:

  • If you are applying from outside the Phoenix area, please outline your relocation plans and your availability to interview locally. All applications will be handled with discretion and confidentiality. Must be authorized to work in the US without sponsorship.
  • We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

So, you’ve read all this and you think you are the perfect candidate for this position? You’ve got what it takes and are ready to kick butt? Great! Tell us why, below.

Online Job Application Form

  • If you do not see the position on this list, just select "other position (not currently listed)" and tell us more.
  • Tell us how you heard about Lucid and why you want to work for us. Be honest, we want to know.
  • Tell us why you are applying for this position. What is it about this position that you like or don't like? We are looking to understand why you are a good fit for this position. Include information relevant to the position from your past experiences.
  • Tell us why we should hire you. We want to know what makes you stand out and why you should become a member of the Lucid Agency team. This is where you can differentiate yourself as an employee and team member.
  • Tell us about yourself. What are your passions and what do you like to do for fun? We want to know what makes you tick. Tell us about your dog, science projects, hobbies, where you call "home" or anything else that you want us to know. What makes you interesting?!
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  • We don't pick our candidates based on this, but want to make sure you're in good alignment with the compensation levels for this position. We're not looking for something like "I'm more concerned with the environment, benefits & opportunity" because we know that is true, but we do want to know the compensation range you need to feel well compensated and pay those pesky bills.
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